Designing the people, capability & cultural conditions that allow complex institutions to do meaningful work well.

Organisational Capability Change & Transition Culture & Leadership

About Bianca New

I’ve spent 20+ years working across corporate, education and consulting environments, supporting leaders and teams through their most demanding seasons.

My approach blends:

  • Organisational development and workforce strategy

  • Leadership and learning design

  • Systems thinking and practice-based change

  • Deep respect for the human experience of work

  • Theory of Practice Architectures to identify the barriers and enablers of organisational performance

  • Above-the-Line leadership

  • Narrative counselling

  • Emotional resilience and self-esteem frameworks

I bring both strategic insight and practical execution and I’m comfortable operating with senior leaders, technical experts and frontline teams alike.

What I do...

I work with leaders and organisations to strengthen clarity, confidence and leadership practice in complex environments.

I partner with organisations navigating change, growth, restructure and complexity to strengthen leadership capability, workforce systems and culture, so strategy translates into lived practice, not burnout.

I work most often with institutions where the work matters: education, research, health, public service and purpose-driven organisations. I support organisations to build the human and organisational foundations required for sustainable performance, particularly during periods of transition.

My work typically includes:

  • Organisational capability and workforce framework design

  • Change management and transition support, including restructures

  • Culture and inclusion strategy grounded in everyday practice

  • Leadership capability development for complex environments

  • Career pathways, performance and development frameworks

  • Facilitation and co-design across diverse stakeholder groups

How I work

I work in partnership, not at arm’s length.

My approach is:

  • Embedded – I take the time to understand context, constraints and culture

  • Collaborative – co-designing with leaders, teams and stakeholders

  • Structured – using clear frameworks, language and process

  • Human-centred – without losing rigour or strategic focus

I’m often brought in when organisations need someone who can:

  • hold sensitive change conversations

  • design clear, usable frameworks

  • translate strategy into practice

  • bring coherence where things feel fragmented

Where I add the most value

I’m particularly effective in environments that are:

  • Intellectually complex

  • Values-driven or publicly accountable

  • Navigating structural or cultural change

  • Balancing performance, wellbeing and inclusion

  • Managing competing priorities and stakeholder expectations

This includes academic institutions, research organisations, health services, government and large not-for-profits.

Change, Transition & Restructure

Periods of change and restructure place significant pressure on people, systems and culture.

I support organisations to:

  • design and lead change with clarity and care

  • strengthen change readiness and leadership capability

  • support people through transition with dignity

  • rebuild trust, cohesion and direction post-change

The aim is not change for its own sake, but capability that lasts.

Ready to Re-New?

Engagements typically take the form of:

  • project-based organisational capability or change work

  • advisory or embedded consulting roles

  • leadership and workforce program design

  • facilitation of strategic conversations and co-design processes

If you’re navigating complexity and want thoughtful, grounded support, I’d welcome a conversation.